03/18

Our COVID-19 Preparedness Update

A letter from our CEO:

Our employees and customers should know that we are actively monitoring the rapidly evolving situation with the Coronavirus. We will continue to implement plans to protect the health of all of our employees and customers.

In addition to strict cleaning and hygiene protocols, we are limiting travel and participation in large group activities until further notice. We are also monitoring regulatory and health agencies to be sure that we have the most up-to-date information and encouraging the use of online and telephone communications when possible.

If it becomes necessary to close any of our offices to protect the health and safety of all, we have contingency plans in place to maintain continuity of our operations. As always, we will have all hands on deck to serve our customers during this difficult time.

We have no known cases or exposures to the Coronavirus at this time. We are monitoring the situation closely, and we will provide additional information as it becomes available.

Please be aware that it is likely that cyber criminals will attempt to benefit from this crisis to exploit any vulnerability that they may detect. So, be especially vigilant in preventing them from making you a wire-fraud victim.

Please feel free to contact me or your local branch if you have any questions.

Thank you,
Larry Matney
CEO

Let’s Keep Our Communities Safe:

COVID-19 Signs and Symptoms:

  • Fever
  • Cough
  • Shortness of Breath

In addition, for the safety of customers and staff, we are asking all customers and vendors to please refrain from in-person visits unless absolutely necessary. If visiting in person is necessary, please stay in the appropriate area (lobby or closing room) as communicated by the local office.

Practice Social Distancing with our Online Tools:

Place an Order
Lender Closing Cost Calculator
Settlement Guide
Agent Intel
Profilez On Demand
EMTransfer

Reach out to your local branch for more information on remote online closings, e-closings, and other information here.

For more information on how to protect yourself and what to do if you have symptoms, please visit the CDC website.

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